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Privacy policy


Last Updated: January 22, 2026

Introduction

TP Media Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use Simple Subscription Manager (“the Plugin”).

1. What Data We Collect

1.1 Data Stored Locally

The Plugin stores subscription data locally in your WordPress database, including:

  • Client names
  • Subscription details (amounts, billing cycles, dates)
  • Contact information you enter
  • Notes and custom fields

This data never leaves your server and is not transmitted to us.

1.2 License Activation Data

When you activate a premium license, the following information is collected:

  • Your email address
  • Website URL
  • WordPress version
  • PHP version
  • Plugin version
  • License key

This data is collected by Freemius Inc. for license verification and management purposes.

1.3 Optional Analytics

If you opt in to share usage data, we may collect:

  • Non-sensitive plugin usage statistics
  • Feature usage patterns
  • Error logs (anonymized)
  • Server environment details

1.4 Support Communications

When you contact us for support, we collect:

  • Your name and email address
  • Website URL
  • Support ticket content and correspondence
  • Technical information relevant to your issue

2. How We Use Your Data

We use collected data for the following purposes:

2.1 Essential Functions

  • License verification and validation
  • Providing updates and security patches
  • Preventing fraud and license abuse

2.2 Service Improvement (With Your Consent)

  • Understanding feature usage to improve the Plugin
  • Identifying and fixing bugs
  • Planning new features based on user needs

2.3 Communication

  • Responding to support requests
  • Sending important updates about the Plugin
  • Notifying you of license expiration or renewal (if subscribed)

2.4 Legal Compliance

  • Complying with legal obligations
  • Protecting our rights and property
  • Preventing fraud

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

  • Contract Performance: License activation and management
  • Legitimate Interest: Improving the Plugin, preventing fraud
  • Consent: Optional analytics and marketing communications
  • Legal Obligation: Compliance with tax and financial regulations

4. Data Sharing and Third Parties

4.1 Freemius Inc.

When you purchase a license, your payment and license data is processed by Freemius Inc., our payment service provider. Freemius acts as a merchant of record and processes:

  • Payment information
  • Billing details
  • License management
  • Email communications related to purchases

Freemius’ Privacy Policy: https://freemius.com/privacy/

4.2 No Data Selling

We never sell your personal data to third parties.

4.3 Service Providers

We may share limited data with trusted service providers who assist us with:

  • Email delivery (for support communications)
  • Hosting services (for our website and support portal)

These providers are contractually bound to protect your data and use it only for specified purposes.

5. Data Storage and Security

5.1 Your Server

Subscription data you enter in the Plugin is stored in your WordPress database on your hosting server. You are responsible for securing your server and maintaining backups.

5.2 Our Systems

Data we collect (license information, support tickets) is stored on secure servers in the EU with appropriate technical and organizational security measures, including:

  • Encryption in transit (SSL/TLS)
  • Encryption at rest
  • Access controls and authentication
  • Regular security updates

5.3 Data Retention

  • License data: Retained for the duration of your license plus 7 years for tax/legal compliance
  • Support tickets: Retained for as long as necessary to provide support, plus 2 years
  • Analytics: Anonymized and aggregated after 90 days

6. Your Rights (GDPR & Privacy)

You have the following rights regarding your personal data:

6.1 Access

Request a copy of the personal data we hold about you.

6.2 Rectification

Request correction of inaccurate or incomplete data.

6.3 Erasure

Request deletion of your data (subject to legal obligations).

6.4 Data Portability

Receive your data in a machine-readable format.

6.5 Objection

Object to processing based on legitimate interests.

6.6 Restriction

Request restriction of processing in certain circumstances.

6.7 Withdraw Consent

Withdraw consent for optional data collection at any time.

To exercise these rights, contact us at: contact [at] simplesubscriptionmanager .com

7. Cookies

The Plugin itself does not use cookies. However:

7.1 Freemius Checkout

When you visit our checkout page (powered by Freemius), essential cookies are used for:

  • Security and fraud prevention
  • Session management
  • Completing purchases

For details, see: https://freemius.com/privacy/cookies/

7.2 Our Website

Our marketing website may use cookies for:

  • Analytics (Google Analytics)
  • Performance improvement
  • User preferences

You can control cookie preferences through your browser settings.

8. Children’s Privacy

The Plugin is not intended for use by children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

9. International Data Transfers

9.1 EU/EEA

We are based in the Netherlands (EU). Data is primarily stored within the EU/EEA.

9.2 Third-Party Services

Some service providers (like Freemius) may process data outside the EU/EEA. Where this occurs, appropriate safeguards are in place (Standard Contractual Clauses, adequacy decisions).

10. Data Breach Notification

In the unlikely event of a data breach affecting your personal data, we will:

  • Notify affected users within 72 hours
  • Report to relevant supervisory authorities as required by law
  • Take immediate steps to mitigate the breach

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Last Updated” date. Continued use of the Plugin after changes constitutes acceptance.

We will notify users of material changes via:

  • Email (to license holders)
  • Notice in the WordPress admin dashboard

12. Contact & Complaints

12.1 Data Privacy Questions

For questions about this Privacy Policy or your data:

Email: contact [at] simplesubscriptionmanager .com
Website: https://simplesubscriptionmanager.com

12.2 Complaints (EU Residents)

If you’re not satisfied with our response, you have the right to lodge a complaint with your local data protection authority:

Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Website: https://autoriteitpersoonsgegevens.nl/
Email: info@autoriteitpersoonsgegevens.nl

13. Third-Party Plugins & Themes

This Privacy Policy covers only Simple Subscription Manager. If you use third-party plugins or themes, please review their respective privacy policies.

14. Software Licensing

The Plugin’s PHP code is licensed under the GPL license. All other components (JavaScript, CSS, images, branding) are proprietary. For complete licensing details, please refer to our Terms of Use.

Summary

  • We collect minimal data necessary for the Plugin to function
  • Your subscription data stays on your server
  • We use Freemius for secure payment processing
  • We never sell your data
  • You have full control over your data and can exercise your GDPR rights at any time

For the complete Freemius Privacy Policy, visit: https://freemius.com/privacy/